Privacy Policy

Last updated: July 2026

This Privacy Policy explains how DontMiss & Company LLC ("DontMiss," "we," "us," or "our") collects, uses, and protects information when you use our website, our services, and any SMS/text-messaging programs we operate on behalf of ourselves or our business clients.

1. Information We Collect

Contact details you provide: name, mobile phone number, email address, and business name.
Consent records: the date, time, and method by which you opted in to receive SMS messages, and any opt-out requests.
Message & usage data: the content and metadata of messages exchanged through our services, and basic technical/analytics data from our website.

2. How We Use Your Information

To deliver the specific service or SMS program you signed up for (e.g., replies, appointment/lead notifications, requested follow-ups).
To respond to inquiries and provide customer support.
To operate, secure, and improve our services, and to comply with legal and carrier requirements.

3. SMS Opt-In & Consent

You receive text messages only after you opt in (for example, by submitting a form, checking a consent box, replying to a message, or providing your number to the business during an inbound contact). Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. SMS opt-in and consent data is never shared or sold for marketing purposes.

4. How We Share Information

We do not sell your personal information. We share it only: (a) with the specific business whose SMS program you opted in to, so they can serve you; (b) with service providers (such as our messaging carrier) strictly to deliver the service; and (c) where required by law. Consistent with the clause above, SMS consent data is never shared or sold for marketing purposes.

5. Data Retention

We keep your information for as long as needed to provide the service and to meet legal, tax, and carrier record-keeping obligations, after which it is deleted or de-identified.

6. Your Choices

Opt out of SMS: reply STOP to any message.
Access, correct, or delete your information: contact us below.

7. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the latest revision.

10. Contact Us

DontMiss & Company LLC
Email: [email protected]